Here are some frequently asked questions regarding ElaraFits women’s dresses:
- How do I choose the right size?
We recommend consulting the size chart on the product page and selecting a size based on your bust, waist, and hip measurements. If you fall between two sizes, we generally suggest choosing the larger size for a more comfortable fit.
- Does the product match the photos?
All products are displayed using actual product photography or standardized design renderings. While slight color variations may occur due to differences in screen displays and lighting, the overall style and fit remain consistent.
- How soon will my order ship?
Orders are typically processed and shipped within 1–3 business days (excluding holidays). Tracking information will be provided once the order has shipped.
- Do you accept returns or exchanges?
We accept returns and exchanges that meet our eligibility criteria. Items must remain in good condition (free from severe damage or stains that would prevent resale). Please contact customer service for assistance with the process.
- Can I cancel my order?
You may request to cancel your order and receive a refund before it ships. Once the shipping process has begun, cancellation is no longer possible, though you may request a return after receiving the item.
- Are there any hidden fees?
All ElaraFits orders involve a one-time payment; there are no hidden fees, subscriptions, or automatic recurring charges.
- Where do you ship?
We offer shipping within the United States.
- What if the size doesn’t fit?
If the item meets our return/exchange criteria, you can request a different size, and we will assist you with the process.
- What payment methods do you accept?
We accept major credit cards, debit cards, and select online payment methods (please refer to the checkout page for details).
If you have any further questions, please feel free to contact ElaraFits customer service for assistance.
