ElaraFits values ​​the privacy and personal information security of every user. This Privacy Policy outlines how we collect, use, store, and protect your information.

I. Information We Collect

When you visit or use our services, we may collect the following information:

Personal Information: Such as name, contact details, shipping address, email address, etc. (used for order processing and delivery)
Transaction Information: Order records, payment information (used solely for order settlement)
Device and Usage Information: IP address, browser type, access times, etc. (used to optimize the website experience)

II. How We Use Information

The information we collect is used solely for the following purposes:

Processing and fulfilling your orders
Providing customer service and after-sales support
Optimizing website functionality and the shopping experience
Sending order-related notifications (e.g., shipping details, tracking updates)
Sending information about new products or promotions (subject to your consent)

III. Information Sharing and Disclosure

ElaraFits commits to not selling or renting your personal information to third parties.

Information may be shared only in the following circumstances:

Cooperating with logistics providers to complete delivery
Cooperating with payment processors to complete transactions
When required by law or government regulations

IV. Data Security

We implement reasonable technical and administrative measures to protect the security of your information, including:

Encrypted data transmission
Secure server storage
Restricting internal access rights

While we strive to protect your information, no method of internet transmission can be guaranteed 100% secure.

V. Your Rights

You have the right to:

Access or update your personal information
Request the deletion of your account or data
Unsubscribe from marketing emails
Restrict the use of certain data

You may contact us via our customer service email to exercise these rights.

VI. Use of Cookies

We may use cookies to enhance your website experience, including:

Remembering login status
Saving shopping cart information
Analyzing website traffic data

You can manage or disable cookies in your browser settings.

VII. Policy Updates

ElaraFits may update this Privacy Policy from time to time; updates will be posted on the website and become effective immediately.

VIII. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

📧 support@elarafits.com
📞 8154167813

ElaraFits respects and protects your privacy rights and is committed to providing a safe and trustworthy shopping environment.